Support and IT-Specialist | Job Opportunities | OrderSavant Standalone Automated Business Solution

Support and IT Specialist

Send Resume to:

Overview:

First and foremost, we are looking for someone who is naturally drawn to computers yet still has strong communications skills to carry themselves well with customers. We would like to find someone that prides themselves on being a well-rounded candidate. In addition, they should possess strong problem solving skills.

Job Details:

This position will be the first line of support for Savance's two leading software products, EIOBoard and OrderSavant. In addition, Savance handles many clients entire IT infrastructure from planning to upgrades to day-to-day issues with client PCs and servers. As such, this role will also be responsible for working with these clients in all those different facets. You will also be responsible for improving on our knowledgebase, reporting software issues and ensuring they are addressed if they are tied to a support case, and giving customer feedback to help shape our product. Providing great customer service is what sets Savance apart – so the ability to hold to those standards is an important aspect of the job.

About Savance:

Savance is owned and operated by a young group of engineering graduates who love software and technology first and foremost but thoroughly understand how to intermix technology, sales, marketing, and customer service to operate a successful company. We focus on business software and services that help streamline organizations through the use of computers, software, and technology. We have a fun, dynamic, laid back team here at Savance and one should expect to grow professionally while enjoying your job all at the same time! Savance has continued to grow even though the recession. There are several opportunities for advancement into sales, marketing, product design and project management, customer training and deployments, or team management. Visit us on the web at http://www.savance.com, http://www.eioboard.com, http://www.ordersavant.com.

Critical Attributes:

Great problem solver
Computer and IT experience
Extremely hard working
Self-motivated
Well-rounded
Good written and oral communication skills
Ability to work in a team
Ability to work directly with the customer
Software development and/or testing experience a plus

Location:

1111 W. Oakley Park Rd. Ste 103
Commerce Township, MI 48390

Starting Salary Range:

$40,000 - $45,000 plus benefits, negotiable based on experience


Support and IT-Specialist	Support and IT Specialist Send Resume to: hr@savance.com Overview: First and foremost, we are looking for someone who is naturally drawn to computers yet still has strong communications skills to carry themselves well with customers. We would like to find someone that prides themselves on being a well-rounded candidate. In addition, they should possess strong problem solving skills. Job Details: This position will be the first line of support for Savance's two leading software products, EIOBoard and OrderSavant. In addition, Savance handles many clients entire IT infrastructure from planning to upgrades to day-to-day issues with client PCs and servers. As such, this role will also be responsible for working with these clients in all those different facets. You will also be responsible for improving on our knowledgebase, reporting software issues and ensuring they are addressed if they are tied to a support case, and giving customer feedback to help shape our product. Providing great customer service is what sets Savance apart – so the ability to hold to those standards is an important aspect of the job. About Savance: Savance is owned and operated by a young group of engineering graduates who love software and technology first and foremost but thoroughly understand how to intermix technology, sales, marketing, and customer service to operate a successful company. We focus on business software and services that help streamline organizations through the use of computers, software, and technology. We have a fun, dynamic, laid back team here at Savance and one should expect to grow professionally while enjoying your job all at the same time! Savance has continued to grow even though the recession. There are several opportunities for advancement into sales, marketing, product design and project management, customer training and deployments, or team management. Visit us on the web at http://www.savance.com, http://www.eioboard.com, http://www.ordersavant.com. Critical Attributes: Great problem solver Computer and IT experience Extremely hard working Self-motivated Well-rounded Good written and oral communication skills Ability to work in a team Ability to work directly with the customer Software development and/or testing experience a plus Location: 1111 W. Oakley Park Rd. Ste 103 Commerce Township, MI 48390 Starting Salary Range: $40,000 - $45,000 plus benefits, negotiable based on experience