Backorders
Is your backordering slow? Are you spending hours processing backorders after receiving? Do customers have to waiting to get their items? Never again do you have to receive items and process backorders in two stages. Right from the receiving area you can process backorders more efficiently in one single step. Items are received, flagged for filling backorders, and held out for immediate shipping. From the front office you have instant insight into when items are received and which items are fulfilling backorders.
Real Benefits
- Process backorders quickly
- Gets items to customers faster
- Eliminates unnecessary steps in the receiving process
Backorder Instant Identification
With Backorder Instant Identification, you will be able to identify an item during the receiving process as a back order so you can hold it out and get it to your customer ASAP. By getting those needed items out to the customer faster, you will in turn improve your customer satisfaction.
Selective Backorder Processing
With Selective Backorder Processing, you have the ability to just process certain backorders and get them finished before you process the rest of them. This allows your customers waiting on hot items to get them as quickly as possible.
Instant Backorder Status
Once items are received at the receiving dock and scanned into the system, salespeople at the front office can instantly see all items received and backorders filled. They can then respond quickly to customers waiting on items.