Returned Item Exceptions
Are items returned but you don’t know why? Can’t seem to find an item’s return information? With Returned Item Exceptions, all the return information is documented; the reason for return, the person refusing the items, the time, and their signature. This gives you a clear understanding of why items were returned, and all the documentation to go along with it. This makes your job of submitting a return to your vendor that much easier.
Real Benefits
- Always have return documentation
- Respond to problems quickly
- Speed up vendor returns
- Improve customer satisfaction
Respond Quickly
With the return information in the system, you can quickly address delivery issues, whether it is a broken bulb, damaged part, or any other problem, you can solve the problem quickly and keep the customer happy.
Signature Capture
You can record the signature of customers and verify that they refused the shipment. The signatures can also be stored in the system and attached to the order.